Careers

At Alexander Valley Healthcare, our staff members are our most valuable asset. We are committed to employment policies and practices that support our staff and demonstrate our commitment and appreciation for their dedication to serve others. We offer career advancement opportunities & benefits including but not limited to, medical / dental / vision coverage, paid time off, paid holidays, matching 401k plan, education reimbursement, free life and long-term disability insurance. If you are looking for career, we are seeking individuals who are passionate about helping people achieve their full potential for health and well-being across their lifespan. We are committed to serving the communities of Northern Sonoma and Southern Mendocino Counties with compassion, professionalism, and the highest quality medical, dental, and behavioral health care.

Alexander Valley Healthcare is an equal opportunity employer, strictly prohibits discrimination based on race, color, creed, sex (including pregnancy, childbirth or related medical condition), marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by California, federal, or local laws. Applicants have rights under Federal Employment Laws for Equal Employment Opportunity, Family and Medical Leave Act and Employee Polygraph Protection Act.

Send all career inquiries to HR@alexandervalleyhealthcare.org. You can download your application by clicking here.

Why work with us?

At Alexander Valley Healthcare, you’ll be part of a passionate team where everyone’s voice is heard and valued. This is your chance to work for a leading health care innovator making a real difference in northern Sonoma County.

Professional growth and support

We invest in every employee’s continuous learning and development through our programs. From scholarships to professional development opportunities, we ensure that our employees build skills and are able to grow within their roles. Our programs build engagement and contribute to Alexander Valley Healthcare’s strong ethos and dedication to serving our community with outstanding care.

Generous benefits

Alexander Valley Healthcare offers competitive salaries, a family-friendly work environment, and one of the most generous benefits packages in the industry. Benefits include 99% employer-paid health coverage, life insurance, liberal paid time off, loan repayment, and a retirement plan with employer contribution. We are located in the beautiful City of Cloverdale, northern rural Sonoma County.

OPEN POSITIONS

Staff Physician

Position Description:

Under the direction of the Chief Medical Officer, provides professional medical services in the community health center as a member of the Patient Centered Medical Home Team.
Tasks/Duties Include:
Creates an ongoing relationship with each patient by providing access, continuity, education and comprehensive care via diagnosis and treatment of AVH patients within the scope of his/her license to practice medicine.
Actively supports organization priorities of patient care, quality, education and sustainability.
Provides patient centered service and supports a positive work environment.
Assures quality and safety by adhering to Patient Centered Medical Home principles, including teamwork, evidence-based medicine, continuous quality improvement, and active participation of patients in decision-making.
Provides timely follow-up on patients seen including chart documentation, lab review, and referrals to specialist including providing after hours telephone coverage.
Participates in Provider meetings, Quality Assurance meetings, and other professional activities as requested by the Chief Medical Officer.
Meets regularly with Chief Medical Officer to review patient care issues and provides input into the development of treatment guidelines and protocols.
Provide on-site day-to-day clinical supervision and back-up of Family Nurse Practitioners and Physician Assistants.
Supports integration of primary care and behavioral health care services.
Participates in ongoing training.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Qualifications

Active California License and good standing with the Medical Quality Control Board of the State of California.
Board Eligible or Board Certified in a medical specialty.
Current CPR/BLS certifications.

Experience:

Experience working with electronic medical records.

Knowledge and Skills:

Proficiency with tasks on the most current Staff Physician competency list.
Knowledge of compliance issues within the community health center environment.
Knowledge of incident and mandated reporting requirements and systems.
Complies with HIPAA policies.
Completes assigned policy review items.
Strong interpersonal skills; ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds.
Ability to work as part of a team.
Good judgement, problem solving and decision-making skills.
Proficiency with Microsoft Office applications including Outlook Word, Excel and PowerPoint.

Family Nurse Practitioner

Position Description

As a member of the Patient Centered Medical Home Team, the Family Nurse Practitioner, under the clinical supervision of the Chief Medical Officer, assists in creating partnerships between individual patients seeking care at Alexander Valley Healthcare and the providers, by delivering excellent, comprehensive primary health care, prevention, and health education. (The activities of the Family Nurse Practitioner shall be in accordance with the FNP regulations as contained in Title 16, Division 13.8 of the California Code of Regulations, as issue by the Family Nurse Practitioner Examining Committee.)

Tasks/Duties:

Creates an ongoing relationship with each patient by taking complete medical history, performing physical exams, and making an assessment and diagnosis on adult and pediatric patients; initiating, reviewing, and revising treatment and therapy plans, as described in section 1399.541 California Code of Regulations.
Maintains adequate and timely documentation of all patients seen, including follow-up, referrals to specialist, and shares rotating coverage for after-hours telephone coverage.
Manages the stable phases of chronic illnesses in consultation with the attending physician or Chief Medical Officer as needed.
Orders and interprets laboratory reports and diagnostic imaging reports.
May manage uncomplicated prenatal patients and postpartum follow-up for mother and child.
Supports integration of primary care and behavioral/mental health care services, when assessing the mental health needs of patients/families.
Coordinates health management with members of the care team.
Assures quality and safety by a care planning process, evidence-based medicine, and active participation of patients in decision-making.
Meets with Chief Medical Officer or Attending Physician on a regular basis to review charting and medical care provided.
Seeks consultation on any difficult patient as described in the mid-level protocols in the Medical Administrative protocols Manual of AVH.
Participates in ongoing training.

Qualifications

Education:

Current unrestricted California license as a Family Nurse Practitioner.
CPR/BLS certification.

Experience:

Two years’ experience in a community health center preferred.
Ability to work independently with physician on-site or telephone backup.

Knowledge and Skills:

Proficiency with tasks on the most current FNP competency list.
Fluency in Spanish and English (speak, read, and write) preferred, but not required.
Knowledge of compliance issues within the community health center environment.
Knowledge of HIPPA policies.
Knowledge of incident and mandated reporting requirements and systems.
Completes assigned policy review items.
Proficiency with Microsoft Office applications including Outlook Word, Excel and PowerPoint.
Strong interpersonal skills; ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds.
Ability to work independently and as part of a team.
Good judgement, problem solving and decision-making skills.

Licensed Behavioral Health Clinician

Position Description

Under direction of the Director of Behavioral Health, the Licensed Behavioral Health Clinician is responsible for partnering with primary care providers to develop behavioral health treatment plans that meet each patient’s needs. Services provided by the Licensed Behavioral Health Clinician include: behavioral health education, behavioral health interventions, referral and follow-up. The Licensed Behavioral Health Clinician will provide clinical consultation to primary care providers and medical support staff as necessary.

Tasks/Duties Include:

Works closely with primary care providers to assess patient needs and develop appropriate support and/or interventions.
Behavioral services include but are not limited to; individual therapy, behavioral health education, support groups, information on other community resources and linkages to other resources.
Provides case management support as necessary to ensure that client’s medical, mental health and social service needs are being addressed and met.
Provides behavioral health consultation to primary care providers and support staff.
Works with medical staff to manage crisis situations.
Participates with Director of Behavioral Health in the development and delivery of trainings on behavioral health topics for medical, dental, and support staff.
Completes and maintains patient records that meet applicable legal and ethical standards and the requirements of AVH.
Maintains high ethical standards, especially confidentiality, as required by AVH, the profession, state and federal regulations.
Participates in applicable AVH quality assurance procedures.
Attends behavioral health team meetings, relevant agency meetings, and supervision as directed.
Seeks clinical and administrative supervision as needed.
Participates in ongoing training.

Qualifications

Education:

LCSW, LMFT, PsyD, PhD, or PNP (psychiatric nurse practitioner), with a valid, unrestricted California license.
Current CPR/BLS certification.

Experience:

One-year experience providing similar services preferred.
Experience working in an integrative primary care facility preferred.
Experience working with people from various cultures and backgrounds preferred.

Knowledge and Skills:

Bilingual Spanish and English fluency preferred.
Knowledge of compliance issues within the community health center environment.
Knowledge of HIPPA policies.
Knowledge of incident and mandated reporting requirements and systems.
Completes assigned policy review items.
Proficiency with Microsoft Office applications including Outlook, Word, Excel and PowerPoint.
Strong interpersonal skills; ability to be sensitive with persons of various social, cultural, economic, and educational backgrounds.
Ability to work independently and as part of a team.
Good judgement, problem solving and decision-making skills.
Strong written and verbal communication skills.

Dental Receptionist

Position description

Alexander Valley Healthcare is a growing, dynamic Federally Qualified Health Center in Cloverdale with a diverse and focused staff. We serve approximately 5,200 patients, providing medical, dental, and mental health care. We are seeking a Dental Receptionist to join our team in providing high quality, friendly care to our patients.

Job Duties and Responsibilities:

Open the office at least 15 minutes before the first scheduled patient of the day and make sure reception room is ready.
Close dental office according to protocol.
Answer the phone with professionalism.
Welcome all patients and visitors to the practice.
Help explain office policy to patients.
Gather and record all dental, medical and insurance information from patients.
Scan all patients’ related records.
Make sure patient’s demographics are in order and scanned.
Accurately file patient information.
Collect any money due at time of treatment.
Schedule patients for efficient use of the Doctor and staff time.
Manage recall system.
Confirm the next day’s appointments by telephone.
Obtains patients records and x-rays from previous dental offices.
Keep track of daily accounts receivable.
Be an active participant in staff meetings.
Oversee patient relations and handle patient complaints.
Other duties as assigned.

Education & Certification

High School Diploma or Equivalent.

Experience:

Ability to read, write, and communicate in the English language.
Ability to read, analyze, and interpret medical reports, professional journals, technical procedures, and governmental regulations.
Ability to calculate figures and amounts such as discounts.
Ability to solve practical problems and deal with a variety of concrete variables.
Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
Basic computer skills.

Physical Demands:

The overall

physical demand rating for a job of Front Office Dental Reception falls within the Medium classification. The physical demands and fine motor skills described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting
Walking
Standing
Twisting (trunk and neck)
Bending (waist)
Flexing/extending (neck)
Gripping/grasping
Reaching below and above shoulder level
Kneeling
Squatting
Lift up to 25 pounds
Carry up to 10 pounds
Vision (close, distance, color, peripheral and depth perception)
Visual acuity includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Talk: average ability and fluency in English
Hear: average hearing ability
Use of hands to finger, handle, or feel
Reach with hands and arms; forward, above shoulders, below shoulders

Medical Assistant

Job Duties and Responsibilities:

Prepare for the patient visit, including ensuring that all labs, diagnostics, etc. are ready and available for the visit.
Assist with clinical data measure and entry into the electronic health record including the patient’s height, weight, and vital signs including pulse rate, temperature, blood pressure, respiratory rate, BMI, etc.
Work collaboratively with the Care Team to complete needed patient care items.
Perform administrative responsibilities as needed, including verification and entry of patient insurance coverage and existing demographic information into the electronic health record.
Assist medical providers with exams and procedures as requested.
Gain expertise in preventative and chronic disease guidelines and assists patients in understanding the health benefits of screening and prevention.
Perform in-house lab tests (HCT, rapid strep, urine dips/spins, Hgb A1C, serum glucose, urine pregnancy, etc.) See that correct billing information is sent out with specimens for off-site lab tests and maintains log of all specimens.
Perform vision and hearing tests, EKG’s, ABT’s, ear irrigation, immunizations, dressing applications and other activities as requested.
Assist in discharging the patient at the completion of the office visit.
Clean, sterilize and maintain equipment and instruments as needed.

Education & Certification * High School Diploma or Equivalent.

Completion of CA based Medical Assistant training program with diploma.
Current Medical Assistant certification is preferred. Non-certified Medical Assistants are encouraged to certify within one year of employment.
Current CPR certificate.
Bilingual (English/Spanish) preferred

Experience:

One year experience in an outpatient setting or working with a health clinic desirable.
EMR systems: 1 year (Preferred)
Vital signs: 1 year (Preferred)

Care Team Nurse

Education & Certification

Valid RN California License in good standing with the California Board of Nursing.

CPR Certification.

Job Summary: The Care Team Nurse is an integral part of the primary care team at AVH and is responsible for organizing and providing care coordination and care management services to the patients who are at risk for health deterioration, sentinel events, chronic disease management, and preventive care across multiple physicians/clinicians.

Job Duties and Responsibilities:

Work as part of the clinical nursing team to provide a full range of nursing services including patient assessment, phone advice, case management, care team coordination, patient education.
Provide leadership instruction and supervision to care team support staff. The verification and supervision of MAs in various duties: medication administration, vaccine administration, population outreach, wound care, EKGs, splint and brace administration.
Provide in-service trainings and instruction on care team topics to clinical care team staff.
Supervise population management activities by support staff, ensuring documentation is complete and interventions are identified in the patient’s health record.
Supervise and monitor care team patient panels referral status, ensuring documentation is complete, patient compliance or barriers are addressed, and referral completion is documented.
Triage patient phone calls and walk-in appointments for acuity and coordinate care with the physician or FNP and the care team.
Review provider/clinician diagnostic imaging reports received from outside agencies and communicate to patients or provider per organizational protocol.
Refill medications for care team patient panels per established Nursing Protocols.
Work to resolve telephone encounters within 72 business hours of receipt.
Monitor and supervise support team and nurse schedule for appropriate appointment types and cycle times.
Review provider/clinician laboratory results on a daily basis, identifying and communicating common items to patients or provider per organizational protocol.
Notify patients of test results and follow up plan per protocol or as directed by provider/clinician.
Monitor and supervise provider’s schedules in the care team for available daily access for each care team provider/clinician and that each appointment is appropriate for each individual provider’s scope of services.
Utilize behavioral strategies, such as motivational interviewing, to assist patients in adopting healthy behaviors, improving self-care, managing chronic disease, and utilizing in-house resource.
Assist patients in problem-solving issues related to the health care system, financial and psychosocial barriers.
Provide ongoing evaluation and documentation of patient progress/risk status and appropriate scheduling of follow-up care.
Communicate/affirm patient needs, plan of care, and changes in status with the patient’s PCP, team, and the patient/family.
Manage and supervise care coordination systems for referrals, ordered test completion, and receipt of report from outside providers.
Participate in care team meetings to evaluate outcomes of care with the care team.
Model professionalism and excellent customer service standards.
Monitoring of Crash cart/AED.
Other duties as assigned.

Personal/Relationships/Behavior:

Displays cheerful demeanor and makes positive comments when on duty.
Refrains from participation in harmful gossip, dysfunctional group interactions, and divisive behavior.
Displays courteous and professional behavior in all interactions with the public.
Works cooperatively with other staff members.
Displays flexibility in accepting, changing, or carrying out assignments.
Adheres to dress code expectations, including fragrance-free requirements.
Displays sensitivity in a multicultural environment.
Maintain patient and organizational confidentiality

Job Type: Full-time

Salary: $104,000.00 – $117,939.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Sonoma County, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Required)

Experience:

clinical: 1 year (Preferred)

Language:

Bilingual English/Spanish (Preferred)

License/Certification:

CPR Certification (Required)
RN license (Preferred)
LVN License (Preferred)

Work Location: One location

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