Discrimination is Against the Law
Alexander Valley Healthcare complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Alexander Valley Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Alexander Valley Healthcare provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats
Alexander Valley Healthcare provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Samantha Guthman, Chief Operating Officer.
If you believe that Alexander Valley Healthcare Health Centers has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Chief Operations Officer
100 W. Third St. Cloverdale, CA 95425
You may file a grievance in person, by mail, fax, or email. If you need help filing a grievance, Samantha Guthman is available to help you.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically, by mail, or telephone.
To File a Civil Rights Complaint Electronically go to:
To File a Complaint by Mail:
Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
To File a Complaint by Phone:
Complaint forms are available at http://www.hhs.gov/ocr/office/fil